Privacy Policy

Last updated: December 2025

1. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Password (encrypted)
  • Username (optional)

Payment Information

Payment processing is handled by Lemon Squeezy. We do not store your credit card details. Lemon Squeezy may collect:

  • Payment card information
  • Billing address

Content You Upload

We process audio and video files you upload for transcription purposes only.

Usage Data

We automatically collect:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages

2. How We Use Your Information

  • To provide transcription services
  • To process payments
  • To send service-related communications
  • To improve our Service
  • To respond to support requests

3. Data Storage and Security

We implement industry-standard security measures:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure password hashing
  • Regular security updates

File Retention

Uploaded audio/video files and transcripts are stored on our servers. You may delete your files at any time through your dashboard.

4. Third-Party Services

We use the following third-party services:

  • AssemblyAI - For transcription processing
  • Lemon Squeezy - For payment processing
  • Railway - For hosting

These services have their own privacy policies governing their use of your data.

5. Cookies

We use essential cookies for:

  • Session management
  • Authentication
  • Security (CSRF protection)

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your transcripts

7. Data Sharing

We do not sell your personal information. We only share data:

  • With service providers necessary for operation
  • When required by law
  • With your explicit consent

8. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service.

10. Contact Us

For privacy-related inquiries, contact us at privacy@easyverbatim.com